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Monday, April 23, 2012

Volunteer and Operations Support Officer Vacancy - VSO Nepal


VSO is an international development charity organization working in Nepal since 1964 that works through volunteers. VSO Nepal is implementing “Promoting Quality and Inclusive Education for Out-of-Reach Children in Nepal” project funded by the European Commission.

VSO Nepal invites dynamic and qualified Nepali citizens to apply for the position of Volunteer and Operations Support Officer based in its country office in Kathmandu. Reporting to the Impact and Operations Manager, the Volunteer and Operations Support Officer is responsible for providing quality services to volunteers and coordinate the logistics function within VSO Nepal.

Major Responsibilities:

Front Desk Management: Welcome visitors and handle all incoming calls, fax and mails.

Volunteer Support: Act as first point of call for volunteers’ logistic needs and proactively communicate to volunteers on administrative and security matters. Coordinate logistic support during in-country induction, maintain up-to-date volunteer information and files and monitor assets and inventory of VSO volunteer supplies and equipment. .

IT service: Manage electronic files, ensure that all information held in the office network is safe, maintain inventory of all electronic items and ensure quality instant support from provider on IT and network issue.

Logistic / Secretarial Support: Provide secretarial and typing support, organize air ticket, transport and accommodation booking and maintain up-to date information and produce weekly e-news letter.

Other Duties: Fulfil other appropriate level responsibilities as defined by the Impact and Operations Manager.


Essential Qualifications Required:
Essential

• Bachelors degree in relevant subject or intermediate level with several years of experience in similar capacity
• Proven experiences working in diverse, multicultural team
• Fluent in English and Nepali language (written and speaking)
• Excellent computer skills (Windows, Excel, Power Point)
• Demonstrable commitment to delivering excellent, focused and efficient, customer care and service
• Able to manage time and tight schedules, working effectively under pressure
• Clear varied and sensitive communication skills, both oral and written with confidence in communicating with a wide range of audiences, both internally and externally
• Practical commitment to VSO’s values including demonstrated cross cultural sensitivity and commitment to diversity and openness to learning.

Desirable:

• Experience of working with International volunteers.
• Clean driving license
• Knowledge and skills on IT networking/ hard and software application and trouble shooting
• Experience working with international NGOs

On request, an application template, a full job description, person specification and benefit 

package are available from VSO Nepal at the email address below.

Interested and competent applicants are requested to fill and submit their application using the VSO staff application template (available on request) by 4th May 2012. Filled applications template can be submitted by email (vsonepal@vsoint.org), by post or by hand delivery to the address below.

Only shortlisted candidates will be contacted for selection process.

Impact and Operations Manager
VSO Nepal, P.O. Box 207, Kathmandu
Fax: 01-5524743
Email: vsonepal@vsoint.org  

VSO Application Form, Job Description and person specification can be obtained on request through email. VSO Nepal gives special consideration to marginalised and disadvantaged candidates.

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