M.A.W. Enterprises Pvt. Ltd., a leading Automobile and
Engineering Sole Distributorship Company representing International Brands of
YAMAHA (TWO WHEELER), SKODA (FOUR WHEELER), GREAVES, METTLER TOLEDO, INGERSOLL
RAND, ESCORTS, YAMAHA, (ENGINEERING) JCB (CONSTRUCTION & HEAVY EQUIPMENTS).
Detailed
Job Description / Requirements:
Job Position: Service Head
Required Position: 1
Required Qualification: B.E. in Mechanical
Experience: At least 5 years
Deadline to apply: June 10, 2012
• Communication
with YAMAHA INDIA & JAPAN on all service related issues
• Budget preparation & controlling
• Planning of service & parts activities
• Support Technician and manage profitability of service through proper expenses management and tracking
• Enhancing customer satisfaction by prompt After market services
• Service network expansion
• Updating of service information’s in base workshop, service dealership & branches
• Schedule and supervise the activities of the field support engineers and technicians
• Ensure good working relationship with team members and other unit coordinator
• Ensure resolutions time to faults and support benchmark and standard are maintained
• Maintain close relation with customers for sound service
• Coordination with dealers as and when required
• Coordination with all PDI depot for quality service
• Observe Mechanics Problem/skill level and recommendation for the training in a systematic way
• Good in Documentation process
• Through Technical Knowledge about PDI
• Knowledge about warranty free service and AMC
• Good interpersonal and communication skills
• Willing to travel across the country
• Budget preparation & controlling
• Planning of service & parts activities
• Support Technician and manage profitability of service through proper expenses management and tracking
• Enhancing customer satisfaction by prompt After market services
• Service network expansion
• Updating of service information’s in base workshop, service dealership & branches
• Schedule and supervise the activities of the field support engineers and technicians
• Ensure good working relationship with team members and other unit coordinator
• Ensure resolutions time to faults and support benchmark and standard are maintained
• Maintain close relation with customers for sound service
• Coordination with dealers as and when required
• Coordination with all PDI depot for quality service
• Observe Mechanics Problem/skill level and recommendation for the training in a systematic way
• Good in Documentation process
• Through Technical Knowledge about PDI
• Knowledge about warranty free service and AMC
• Good interpersonal and communication skills
• Willing to travel across the country
Special
Instructions for Applicants:
Please
email you updated CV with cover letter to hrd@mawnepal.com or post your CV at
M.A.W. Enterprises Pvt. Ltd, Tripureshwor, Teku Road
PO Box. 1452, Kathmandu .
Only shortlisted candidates would be called
for an interview
No comments:
Post a Comment